John Shelton Plumbing Customer Reviews
A 4.9-star local reputation built across 320+ Google customer reviews.
Since 1983, homeowners, businesses, and property owners across the Alle-Kiski Valley have trusted John Shelton Plumbing for knowledgeable service, clear communication, respectful workmanship, and repairs completed with care.
From everyday plumbing repairs and drain cleaning to water-line work, sewer diagnostics, and advanced trenchless rehabilitation, customer feedback gives a firsthand look at the people and service behind the Shelton name.
Google reviews from customers throughout the Alle-Kiski Valley and surrounding communities.
More than four decades of plumbing service rooted in Western Pennsylvania.
A family-owned company built around long-term relationships, service, and workmanship.
Different Jobs. The Same Themes Keep Showing Up.
Sewer cleaning, water-line replacement, fixture repairs, dye testing, and trenchless evaluations are very different projects. Yet Shelton customers repeatedly describe many of the same qualities in their experiences.
Clear Explanations
Customers frequently mention technicians taking the time to explain the problem, the repair, and what to expect next.
Respect for the Property
Shoe coverings, protected work areas, careful cleanup, and leaving the property in good condition are recurring themes.
Professional Work
Customers describe Shelton technicians as knowledgeable, efficient, prepared, professional, and experienced.
A Team They Call Again
Some of the strongest reviews come from repeat customers who have trusted Shelton for years—or even decades.
Real Customer Experiences Across the Work Shelton Does Every Day.
Customer feedback becomes even more useful when it connects to the type of work being performed. These recent reviews span sewer cleaning, water-line work, dye testing, and trenchless diagnostics.
“Mike and Sean from Shelton Plumbing came out to gather information for a potential trenchless sewer line repair and another project. They obtained their measurements, other info, etc. They then explained the process thoroughly and detailed out what to expect.”
“The two staff were very professional, took time to explain the problem, fixed the problem in a timely manner, and overall provided great service.”
“Line from street to water meter replaced in one day, showed up on time, the latest and greatest equipment, worked through a small hole out at the street and no mess left behind.”
“They showed up on time and were very thorough and courteous. I would highly recommend them for your plumbing needs.”
More John Shelton Plumbing Reviews.
Every plumbing job is different. These recent Google reviews show how customers describe the people, communication, workmanship, cleanliness, and follow-through behind the service.
“Very quality work. Worker was polite, & protected work area. Shelton Plumbing has always done great work for my projects.”
“Amazing company & team of plumbers. Each person I was in contact with was respectful and professional. A+. Highly recommend!”
“I can't say enough. We were extremely pleased. Ryan was on time, efficient, professional and yet personal and informative. Love Shelton Plumbing!”
“I have used Shelton Plumbing a couple of times now and they are wonderful to deal with. Jacob is very knowledgeable and was able to fix my issues. He is very detail oriented and revised the area my equipment is in, making it so much more aesthetic and easier to service in the future.”
“We were really pleased. They were very professional and respectful of our home. Made sure everything was completed correctly.”
“Every single person that works at Shelton Plumbing is knowledgeable, helpful and caring. This company is run on integrity and they are committed to doing the job right, the first time. I do not hesitate to call them time after time.”
“Bathtub faucet repair. They were able to come within a couple of days of calling. Local hardware stores did not have the right part so they had to order and come back. Ryan was quick and efficient with his work. Very pleasant to work with.”
“Shelton plumbers are polite, knowledgeable and professional. They put shoe coverings on when they enter your house. They clean up after the job is finished and take all trash with them. They work efficiently, but make sure the job is completed correctly before leaving.”
“Dylan was excellent. The service I received from Shelton Plumbing has traditionally been excellent, and this was no exception. From the time Dylan came into the house until he left, he was gracious, knowledgeable, very kind and helpful, and reassuring of my concerns.”
“Very happy with Jacob. I learn something new plumbing-wise every time I have a Shelton service visit.”
Customers See the Result. We Focus on Everything It Takes to Get There.
Many Shelton reviews mention explanations, modern equipment, careful preparation, and leaving the work area clean. Those details are part of the process, not extras added at the end.
Sewer cameras help identify what is happening inside a line. Professional cleaning can prepare the pipe. Electronic locating helps map underground systems. Trenchless equipment can rehabilitate qualifying piping with less excavation.
Just as importantly, experienced technicians still have to interpret what the equipment shows and determine which repair actually fits the property.
Don't Take a Reviews Page's Word for It.
Visit the John Shelton Plumbing Google Business Profile to browse additional customer feedback and see the latest reviews directly on Google.
The Reputation Customers Describe Has Been Built Across Generations.
In April 2026, Plumber Magazine profiled Josh Shelton and the evolution of the family business in Built on Service, Strengthened by Family.
The feature explores the same values that appear throughout Shelton's customer reviews: service, trust, investment in people, technical growth, modern trenchless capabilities, and a company culture built around doing the work well.
See the Services Behind the Customer Experiences.
Customer reviews cover everything from everyday plumbing repairs to advanced underground work. Explore the services, technology, and local coverage behind those projects.
Sewer Services
Inspection, cleaning, repair, rehabilitation, and replacement options for residential and commercial sewer systems.
Explore Sewer Services → 02Trenchless Pipe Lining
Rehabilitate qualifying sewer and drain piping while reducing excavation through finished property.
Explore Trenchless Lining → 03Hydro Jetting
Professional high-pressure cleaning for grease, roots, scale, sludge, and stubborn buildup.
Explore Hydro Jetting → 04Water Line Repair
Locate and repair water-line problems with options designed around the condition and location of the system.
Explore Water Line Repair → 05Drain Cleaning
Professional solutions for recurring clogs, restricted drains, buildup, roots, and slow-moving lines.
Explore Drain Cleaning → 06Service Areas
Find John Shelton Plumbing service across the Alle-Kiski Valley and surrounding Western Pennsylvania communities.
Find Your Community →Bring Us the Plumbing Problem. We'll Bring the Experience.
From a leaking fixture or recurring drain problem to sewer diagnostics, trenchless rehabilitation, water-line work, or a larger underground repair, the Shelton team is ready to help identify the right next step.