Privacy Policy

Last updated: January 22, 2026

At John Shelton Plumbing, we value your privacy and are committed to protecting the personal information you share with us online.
This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact methods provided on this website.

Information We Collect

We may collect personal information that you voluntarily provide to us through our website, including but not limited to:

• Name
• Phone number
• Email address
• Physical address

This information is typically collected when you fill out a contact form, request service, schedule an appointment, engage with live chat, or otherwise communicate with us through the website.

Automatically Collected Information

Like many websites, Shelton Plumbing automatically collects certain non-personal information when you visit our site, including:

• Internet Protocol (IP) address
• Browser type and version
• Internet Service Provider (ISP)
• Date and time of visit
• Referring and exit pages
• Pages viewed and interactions on the site

This data is used for website administration, analytics, performance tracking, and improving user experience. It is not linked to personally identifiable information.

Cookies and Tracking Technologies

Shelton Plumbing uses cookies, pixels, and similar tracking technologies to enhance website functionality and measure marketing effectiveness. These may include:

• Remembering user preferences
• Understanding how visitors use our website
• Supporting marketing and advertising efforts

You can choose to disable cookies through your individual browser settings. Please note that disabling cookies may affect certain website features.

Third-Party Services

We use trusted third-party tools and platforms to operate our website and marketing efforts, including but not limited to:

• Website analytics (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads and Local Services Ads)
• Social media tracking (e.g., Facebook Pixel)
• Call tracking software
• Customer relationship management (CRM) systems
• Website chat and messaging tools

These third parties may use cookies or similar technologies in accordance with their own privacy policies. Shelton Plumbing does not control how these third parties collect or use data once it is processed through their platforms.

How We Use Your Information

Information collected may be used to:

• Respond to inquiries and service requests
• Schedule and manage appointments
• Communicate with you about services
• Improve website performance and marketing effectiveness
• Maintain internal records and CRM systems

We do not sell, rent, or trade your personal information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

Children’s Information

Shelton Plumbing does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that a child has provided personal information through our website, please contact us immediately and we will promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies solely to information collected through this website and does not apply to information collected offline or through other channels.

Your Consent

By using this website, you consent to this Privacy Policy and agree to its terms.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.