Pipe Thawing

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Emergency Pipe Thawing & Freeze Prevention in the Alle-Kiski Valley

Frozen pipes can halt daily life and put your home or business at risk of leaks or burst lines. John Shelton Plumbing provides safe, professional pipe thawing throughout the Alle-Kiski Valley, restoring water service while protecting your plumbing system from damage. Since 1983, our licensed team has helped homeowners, landlords, and small businesses navigate winter freezes quickly and safely—with practical fixes and prevention strategies that hold up to Western PA winters.

Signs Your Pipes May Be Frozen

If you catch a freeze early, you can often avoid major damage. Call our team if you notice:

  • No water or a sudden trickle from one or more fixtures
  • Only cold water at certain faucets during a cold snap
  • Unusual noises from walls, crawlspaces, or basements when taps are opened
  • Frost or condensation on exposed sections of pipe

How We Thaw Pipes Safely

DIY heat guns and open flames cause fires and damaged piping. Our technicians use controlled, professional methods matched to your material (copper, PEX, CPVC) and location (basements, crawlspaces, exterior walls). We warm lines gradually, monitor progress, and verify weak points before pressure returns—reducing the risk of a post-thaw rupture and the need for emergency Water Line Repair.

Where Freezes Commonly Occur

  • Uninsulated exterior walls: Kitchen or bathroom supply lines routed along outer walls
  • Unheated basements/crawlspaces: Long runs and hose bibb branches
  • Utility rooms and garages: Poorly insulated door thresholds or slab penetrations
  • Seasonal properties: Vacant homes or offices with setback thermostats

What to Do Before We Arrive

  • Turn thermostats up a few degrees and open cabinet doors under sinks.
  • Close drafty windows/vents near suspected freeze points.
  • Open affected faucets slightly—this relieves pressure and shows progress as lines thaw.
  • Do not use open flames or unvented space heaters in confined spaces.

After the Thaw: Inspection & Repairs

Once water is flowing, we inspect for splits, weeping joints, and hidden leaks. If damage is found, we’ll complete on-the-spot repairs or schedule targeted Water Line Repair or Water Service Installation if the main is compromised. For severe breaks that require digging, our crew coordinates with our Excavation team to restore service safely and cleanly.

Prevention That Works

  • Insulate: Wrap exposed lines in basements, crawlspaces, and exterior walls.
  • Eliminate drafts: Seal rim joists and penetrations that let cold air hit pipes.
  • Smart setbacks: Keep thermostats above 55°F in cold snaps and during travel.
  • Seasonal draining: Add shutoffs and drains for garages, hose bibbs, and outbuildings.

Commercial & Multi-Unit Pipe Thawing

For small businesses and multi-family buildings, we coordinate access, isolate zones, and restore service with minimal downtime. If repeated freezes are impacting operations, we’ll propose durable solutions—such as re-routing exposed runs, insulation upgrades, or upsizing vulnerable sections as part of a broader water line repair or service replacement plan.

Related Cold-Weather Plumbing Services

Shelton Plumbing service van responding to a pipe thawing call in the Alle-Kiski Valley
Have a project we can help with? Call 724-335-7177 or contact us online.

Pipe Thawing — FAQs

Q

How long does it take to thaw frozen pipes?

Most frozen lines can be thawed within one to three hours, depending on access, pipe length, and how many sections are frozen. Severe freezes or multi-unit buildings may take longer, but our team will give you a clear expectation once we assess the situation on site.
Q

Will my pipes burst while thawing?

Proper, controlled thawing greatly reduces that risk. We warm lines gradually, monitor progress, and inspect for splits or bulges before restoring full pressure. If we find damage, we can complete immediate repairs or schedule water line repair so problems are handled right away.
Q

Should I shut off my main water valve if I suspect a freeze?

If you suspect a pipe has already burst—or you see water staining or hear hissing—it’s smart to shut off the main and call us immediately. If fixtures have simply stopped flowing during a cold snap, leaving the main on while opening faucets slightly can help relieve pressure until our technicians arrive and begin controlled pipe thawing.
Q

Can you help prevent freezing next time?

Yes. After the thaw, we identify vulnerable spots and recommend insulation, re-routing, seasonal drain valves, or even upgraded water service installation where needed. Our goal is not just to thaw frozen pipes once, but to help you avoid the same issue in future winters.

Quality You Can Trust!

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