Home Plumbing Safety Protocols to Protect Your Family
At John Shelton Plumbing, home plumbing safety protocols are built into everything we do. Your safety isn’t just a statement—it’s a commitment that guides every service call we make. Whether we’re repairing a leaking pipe, installing a water heater, or providing routine maintenance, our team follows proven health and safety protocols to protect you, your family, and your home.
For decades, we’ve proudly served homeowners across Lower Burrell, New Kensington, Arnold, Oakmont, Verona, and surrounding Alle-Kiski Valley communities, and our reputation has always been built on trust. Today, that trust matters more than ever.
Home Plumbing Safety Protocols We Follow on Every Service Visit
While hygiene and professionalism have always been part of our culture, we’ve enhanced our procedures to give every customer additional peace of mind. Our licensed technicians follow a detailed set of precautions designed to reduce risk and maintain a safe environment inside your home.
1. Adhering to CDC and Local Health Guidelines
We follow all current recommendations from the
Centers for Disease Control (CDC)
and local health officials. This ensures our safety practices align with the most up-to-date recommendations for sanitation, hygiene, and customer protection.
2. Daily Technician Health Monitoring
Any team member who feels unwell or may have been exposed to illness is required to self-quarantine. We never send a technician into your home unless they are fully cleared to work.
3. Enhanced Hand Hygiene
Before, during, and after every appointment, technicians:
- Wash their hands thoroughly, and/or
- Use approved hand sanitizer
This helps prevent the transfer of contaminants between service locations.
4. Respectful Social Distancing
While we value friendliness and customer interaction, we practice:
- No physical contact (no handshakes)
- Maintaining comfortable personal distance
- Conversing outdoors or in open spaces when possible
This keeps communication clear while maintaining a safe environment in your home.
5. Sanitized Tools and Clean Workspaces
Before leaving your property, our team wipes down:
- Tools
- Equipment
- Touchpoints related to the job
Your home is left clean and protected—exactly the way it should be.
Your Comfort Matters to Us
We know that welcoming a service professional into your home requires trust. That’s why we take every measure to provide a safe, respectful, and comfortable experience—every time.
If you have special requests, additional precautions, or specific areas of the home you want us to avoid, simply let us know. Our team is happy to adjust our home plumbing safety protocols to meet your needs.